Site speed can make or break your online presence and shouldn’t be neglected. It’s one of the reasons why many businesses lose customers, money, and reputation. It’s not just about how quickly your website loads up. It’s the deciding factor on whether a user stays on your site or moves on to your competitors. It also impacts your conversion rates and search rankings.
Think of your site’s speed as the first impression – that split second when a visitor decides if they’re going to stick around or not. Slow sites are a major turn-off for many users and can be the reason visitors click off. Your website could be the most revolutionary thing to ever grace the internet, but that doesn’t matter if no one sticks around to see that. On the flip side, with faster sites which load with a click of a button, you’re in for a treat – more traffic, better conversion rates, and a special ranking reward from search engines. And with attention spans getting shorter and shorter, the time people are willing to wait for a website to load is also getting shorter.
Users crave a fast speed so why not give the people what they want?
The importance of a positive user-experience cannot be overstated. It’s not just about making things look pretty (although that’s part of it); it’s about creating a seamless user-journey for anyone who visits your website.
A key player in your website’s user-experience is the speed of your website. Site speed is the key to customer satisfaction. The faster your website loads, the happier your visitors are. If you want your visitors to stick around and turn into loyal clients, a lightning-fast site is almost non-negotiable.
Think about it. When was the last time you waited patiently for a website to load? Probably not in recent memory, and this is mainly because our expectations of the internet have risen. It was the norm to wait 5 minutes for a website to load in the days of Internet Explorer. Yet, the thought of waiting even more than 30 seconds now gives me the ick. Our expectations combined with the vast amount of information on the internet means there’s no point waiting on a website that doesn’t want to keep up with the times. Users can get their information elsewhere in half the time.
Google is a huge platform used by millions of users every day to answer their burning questions. The tech giant is on a mission to deliver high-notch content to users at fast speeds. If your website isn’t picking up the pace it’s like a red flag for Google’s algorithm. Before you know it your website will drop in rankings below those speedy sites. Your website could be sitting on page two or three of Google’s search results and that is definitely not where you want to be. Most users don’t bother scrolling that far as they know the juicy content is all on page one. This not only puts you below your competition but could jeopardise the chance of people visiting your site at all.
The worst part about having a slow site is that there’s a chance of your website being penalised by Google. Once your site has been penalised, it’s hard to earn Google’s trust back, which can destroy your website’s rankings and online visibility.
When it comes to trying to impress your customers, every second counts. From the time it takes for your website to load all the way to how quickly users get their desired information, users want a simple and speedy process that saves them the headache. This will help boost your conversion rates and turn your casual visitors into high-paying customers. If you can’t provide them with a fast-loading website then they’ll be waving goodbye to you and saying hello to your competitors.
This is especially true for e-commerce websites. Making sure your e-commerce website has a low site speed will let users make purchases quickly and seamlessly. If you’re not willing to work towards improving the performance of your site, you’re practically saying you don’t like money!
Here’s some insider scoop. Having a fast website isn’t just a nice-to-have, it’s a must-have. It’s essential for your users to enjoy their experience and essential for your online visibility to be able to rank on search engines. It’s a crucial element on your site that you need to focus on from the get-go. In an era where we’re accustomed to instant gratification thanks to the internet, optimising your site speed should be at the top of your to-do list.
I know I mentioned above the importance of a first impression and how you need to create a killer one. The thing is, your website’s speed impacts so much more than just the first impressions. It impacts the long-term relationships you have with your long-lasting customers.
Imagine: a user lands on your website and it takes forever for the pages to load. Not the best start to a relationship. But here’s the twist – it isn’t just about the initial frustration, it’s also the built-up frustration of having to deal with a slow website for so long. It leads to you not being able to retain customers. Before you know it, those customers will end up leaving you for a customer who has a fast website.
Don’t believe me? According to skilled, 79% of customers are less likely to repurchase form an online store if they were ‘dissatisfied’ with the site’s speed. Users are more likely to return for that second, third, or fourth purchase if the initial experience was swift.
Your site speed is also associated with the level of trust users have for you. It helps shape their perception and signals reliability and professionalism. It’s not just about convenience; it’s about establishing a connection with your audience by respecting their time. So, levelling up your website game keeps search engines happy and is a strategic move to boost credibility and trust.
Test your site speed:
Before you even attempt to speed up your website’s speed, you first need to identify what it is that’s making your site so slow. Google PageSpeed Insights report will be your best friend when it comes to this. It’s essentially a speedometer for your website. It’ll audit your live page speeds on both mobile and desktop and use Google’s Core Web Vitals as a metric to show how your website feels to the end user. You get real-time data, page by page, revealing the performance of your URLs.
Another great tool to use is Google Search Console. You can not only track your page speed, but also give you an idea of your search engine rankings, organic traffic, and impressions. You’ll be able to see how your site’s speed impacts your search rankings. Having these on file will give you a good indication of how much your site has grown after you made a couple of tweaks to the performance.
Another useful tool to use is Pingdom. This tool differs from the ones I mentioned above by taking on a more casual approach, throwing in easy-to-understand suggestions for improving your page performance.
Optimise images:
You’ve done a PageSpeed Insights report on your website and one of the recommendations was to ‘Serve Images in Next-Gen Formats’. But what does that even mean? It’s essentially optimising the images on your website without sacrificing their visual charm.
Hold on, I get it. Visual elements are the heart and soul of your website. No one wants to sacrifice those eye-catching graphics and captivating videos. This is where image compression comes in. Image compression helps shrink down your image file sizes without impacting the quality. Your visuals stay crisp and your visitors won’t be sat waiting for your webpage to load.
Now, if you really want to give your website the boost in speed it deserves, try converting those .png and .jpg files into .webp and .AVIf file types. There are a lot of plugins that can automatically compress your image files for you. Smush, Converter for Media, Optimus, just to name a few. This means you won’t have to manually compress all your image files.
Reduce redirects:
Every time your page carries a redirect, your web server has to sit through what we call the HTTP request cycle. The more redirects you have, the longer users will have to wait for your server to guide them to the correct page of your site. Having too many on your website can really make those seconds pile up. Minimise those redirects so you can streamline the communication between the user’s browser and your server.
The quick fix to this is to audit your site for any unneeded redirects and implement direct links where possible.
Use a Content Delivery Network (CDN):
If you’ve got visitors from different corners of the globe eager to check out your site it’s time to implement a Content Delivery Network (CDN). This powerhouse stores copies of your website in various data centres. This means instead of making them wait for content from one central server, you’re delivering content to them from their nearest server. This means your site’s information can be at their fingertips in mere seconds.